Subscription Billing Issues

Resolved

Operational

Started almost 4 years agoLasted 4 days

Updates

Resolved
August 09, 2021 at 6:00 PM
Resolved
August 09, 2021 at 6:00 PM
Our engineering team has determined the issue related to billing not to be wide spread and will be monitoring for any recurrence.
Update
August 09, 2021 at 5:31 PM
Update
August 09, 2021 at 5:31 PM
Our engineers are continuing to investigate the reported issues having to do with billing.
Update
August 09, 2021 at 2:54 PM
Update
August 09, 2021 at 2:54 PM
Our engineers are continuing to investigate the reported issues having to do with billing.
Update
August 06, 2021 at 2:54 PM
Update
August 06, 2021 at 2:54 PM
Our engineers are continuing to investigate the reported issues having to do with billing.
Update
August 05, 2021 at 7:09 PM
Update
August 05, 2021 at 7:09 PM
Our engineers are continuing to investigate the reported issues having to do with billing.
Update
August 05, 2021 at 5:58 PM
Update
August 05, 2021 at 5:58 PM
Our engineers are continuing to investigate the reported issues having to do with billing.
Investigating
August 05, 2021 at 3:30 PM
Investigating
August 05, 2021 at 3:30 PM
Some of our users have reported issues with billing . Our engineers are actively investigating.

Hype - Subscription Billing Issues – Incident details