Hype - Notice history

All systems operational

Hype Web App - Operational

100% - uptime
Oct 2022 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2022
Nov 2022
Dec 2022

Hype Pages - Operational

100% - uptime
Oct 2022 · 100.0%Nov · 98.90%Dec · 100.0%

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Oct 2022
Nov 2022
Dec 2022

Hype Plugin - Operational

99% - uptime
Oct 2022 · 99.95%Nov · 96.08%Dec · 100.0%

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Oct 2022
Nov 2022
Dec 2022

Hype WordPress Plugin - Operational

100% - uptime
Oct 2022 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2022
Nov 2022
Dec 2022

Webhooks/Zapier - Operational

100% - uptime
Oct 2022 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2022
Nov 2022
Dec 2022

Stripe Integration - Operational

100% - uptime
Oct 2022 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2022
Nov 2022
Dec 2022

Mailchimp Integration - Operational

100% - uptime
Oct 2022 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2022
Nov 2022
Dec 2022

Notice history

Dec 2022

Gadget is down for some of our users
  • Resolved
    Resolved

    The issue on our Gadget platform has been resolved.

  • Update
    Update

    We are continuing to investigate this issue.

  • Investigating
    Investigating

    Some of our users have reported issues with Gadget. Our engineers are actively investigating.

Nov 2022

Application upgrades
  • Resolved
    Resolved

    The upgrade has completed! Our teams will continue to monitor over the weekend.

  • Monitoring
    Monitoring

    This upgrade has been implemented and we are monitoring the results.

  • Investigating
    Investigating

    Pico is upgrading key components of our software applications. We expect there to be little or no impact to you or your users. We will be monitoring the change for the next several hours and will provide an update when the upgrades are complete.

Custom Donation Partial Outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    Identified

    The issue has been identified and a fix is being implemented.

  • Investigating
    Investigating

    We are aware of an issue impacting users trying to make custom payments and are currently working to address it.

Pages purchasing issues
  • Resolved
    Resolved

    The issue with purchasing has been resolved.

  • Update
    Update

    We are continuing to monitor the update deployed to our platform.

  • Monitoring
    Monitoring

    We have deployed an update to the platform and are currently monitoring.

  • Update
    Update

    We have identified the cause of our purchasing issues, and have made progress in implementing a fix.

  • Identified
    Identified

    We have identified the cause of our purchasing issues and are working to implement a fix.

  • Investigating
    Investigating

    Our engineers are continuing to investigate issues with some of our Pages having purchasing issues.

Pages purchasing issues
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    Identified

    The issue has been identified and a fix is being implemented.

  • Investigating
    Investigating

    We are investigating issues with transactions not completing on some Pico Pages.

Oct 2022

Changing/Resetting Passwords
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results

  • Update
    Update

    We have identified a fix and are working to implement it.

  • Identified
    Identified

    We are aware some of our users are experiencing difficulty changing/resetting their password(s).

Oct 2022 to Dec 2022

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