Hype - Notice history

All systems operational

Hype Web App - Operational

100% - uptime
Jun 2021 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2021
Jul 2021
Aug 2021

Hype Pages - Operational

100% - uptime
Jun 2021 · 99.97%Jul · 100.0%Aug · 99.63%

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Jun 2021
Jul 2021
Aug 2021

Hype Plugin - Operational

99% - uptime
Jun 2021 · 100.0%Jul · 96.88%Aug · 99.63%

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Jun 2021
Jul 2021
Aug 2021

Hype WordPress Plugin - Operational

100% - uptime
Jun 2021 · 99.97%Jul · 100.0%Aug · 100.0%

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Jun 2021
Jul 2021
Aug 2021

Webhooks/Zapier - Operational

100% - uptime
Jun 2021 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2021
Jul 2021
Aug 2021

Stripe Integration - Operational

100% - uptime
Jun 2021 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2021
Jul 2021
Aug 2021

Mailchimp Integration - Operational

100% - uptime
Jun 2021 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2021
Jul 2021
Aug 2021

Notice history

Aug 2021

Mailchimp Subscription Issue
  • Resolved
    Resolved

    The incident involving Mailchimp subscriptions has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented for the Mailchimp issue and we are monitoring the results.

  • Identified
    Identified

    Some of our users have reported issues with Mailchimp subscriptions. Our engineers have identified the issue and are implementing a fix.

Gadget Stop Subscription Functionality
  • Resolved
    Resolved

    The incident involving stopping subscriptions has been resolved.

  • Identified
    Identified

    We have identified the problem with stopping subscriptions and are working on implementing a fix.

  • Investigating
    Investigating

    Some of our users have reported issues with stopping subscriptions. Our engineers are actively investigating.

Subscription Billing Issues
  • Resolved
    Resolved

    Our engineering team has determined the issue related to billing not to be wide spread and will be monitoring for any recurrence.

  • Update
    Update

    Our engineers are continuing to investigate the reported issues having to do with billing.

  • Update
    Update

    Our engineers are continuing to investigate the reported issues having to do with billing.

  • Update
    Update

    Our engineers are continuing to investigate the reported issues having to do with billing.

  • Update
    Update

    Our engineers are continuing to investigate the reported issues having to do with billing.

  • Update
    Update

    Our engineers are continuing to investigate the reported issues having to do with billing.

  • Investigating
    Investigating

    Some of our users have reported issues with billing . Our engineers are actively investigating.

Jul 2021

API is down
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    Identified

    We have identified a problem with our API and are working on implementing a fix.

Popup Issues
  • Resolved
    Resolved

    We have resolved the issue. Images are now appearing as expected on all offers.

  • Identified
    Identified

    We have identified the cause of the issue and are working on deploying a fix. We have already restored some accounts and will be rolling out the fix to others. We'll continue to post updates until this is fixed for all accounts.

  • Update
    Update

    We are continuing to investigate this issue.

  • Investigating
    Investigating

    We are aware of an issue impacting users trying to update header images and are currently working to address it.

Gadget Logout Issues
  • Resolved
    Resolved

    The gadget logout issues have been resolved.

  • Monitoring
    Monitoring

    We have released updates to our platform that improve the stability and user experience of the Pico plugin. We will continue to monitor reported issues around unexpected logouts and update our status page accordingly.

  • Update
    Update

    We have identified additional improvements to this issue and are currently implementing.

  • Update
    Update

    We have deployed a partial fix for this incident. We're continuing to investigate and will post further updates here.

  • Identified
    Identified

    The logout issue has been identified and a fix is currently being implemented.

  • Investigating
    Investigating

    We are aware of logout issues for some of our users, and are currently investigating.

Gadget Performance Issues
  • Resolved
    Resolved

    The issue has been resolved.

  • Identified
    Identified

    We have identified the source of the problem and are working on the solution to fix the issue.

  • Investigating
    Investigating

    We are aware of impacted performance on the plug-in and landing pages for some users and are currently investigating.

Jun 2021

Errors in Pledge Mode Checkout Flows
  • Resolved
    Resolved

    The issue has been resolved. Checkout flows with pledge mode products work as intended.

  • Identified
    Identified

    We have identified the issue and are currently working on a fix.

  • Investigating
    Investigating

    We are currently investigating an issue causing checkout flows for products in pledge mode to fail. We will follow up with more information.

Jun 2021 to Aug 2021

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