Hype - Notice history

All systems operational

Hype Web App - Operational

97% - uptime
Oct 2021 · 99.91%Nov · 100.0%Dec · 92.59%

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Oct 2021
Nov 2021
Dec 2021

Hype Pages - Operational

99% - uptime
Oct 2021 · 100.0%Nov · 97.17%Dec · 98.96%

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Oct 2021
Nov 2021
Dec 2021

Hype Plugin - Operational

100% - uptime
Oct 2021 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2021
Nov 2021
Dec 2021

Hype WordPress Plugin - Operational

100% - uptime
Oct 2021 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2021
Nov 2021
Dec 2021

Webhooks/Zapier - Operational

100% - uptime
Oct 2021 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2021
Nov 2021
Dec 2021

Stripe Integration - Operational

100% - uptime
Oct 2021 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2021
Nov 2021
Dec 2021

Mailchimp Integration - Operational

100% - uptime
Oct 2021 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2021
Nov 2021
Dec 2021

Notice history

Dec 2021

Entering Email Does Not Continue Checkout Flow - AX-385
  • Resolved
    Resolved

    The incident involving our checkout flow on our Landing Pages has been resolved.

  • Update
    Update

    We have been made aware of a problem with our checkout flow on our Landing Pages and are actively investigating.

  • Investigating
    Investigating

    We have been made aware of a problem with our checkout flow and are actively investigating.

AWS Outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    AWS has implemented a fix and we are actively monitoring the results.

  • Update
    Update

    AWS has identified root cause and is actively working towards recovery.

  • Identified
    Identified

    Dashboard is experiencing widespread issues due to the AWS outage.

Free Access Issues
  • Resolved
    Resolved

    The issue with Free Access on our platforms has been resolved.

  • Identified
    Identified

    We have identified the issue with Free Access on our dashboard and are currently implementing a fix.

  • Update
    Update

    We are currently investigating an issue with Free Access on our dashboard.

  • Investigating
    Investigating

    We are currently investigating an issue with Free Access on our platforms.

Nov 2021

Signup Landing Pages Down
  • Resolved
    Resolved

    This incident involving our signup Landing Pages has been resolved.

  • Investigating
    Investigating

    We have identified a problem with our signup Landing Pages and are working on implementing a fix.

Oct 2021

Dashboard Server Outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We have implemented a fix and are actively monitoring the solution for recurrence.

  • Investigating
    Investigating

    We are actively investigating a server outage of our Dashboard product. We will update as soon as our engineers have identified a solution.

Content locking not working
  • Resolved
    Resolved

    The incident involving content locking has been resolved.

  • Investigating
    Investigating

    Some of our users have reported issues with content locking not working as desired . Our engineers are actively investigating.

Magic Links not working
  • Resolved
    Resolved

    The incident regarding Magic Links is resolved, all newly generated links should now authenticate users as expected.

  • Identified
    Identified

    We have identified the problem with our magic links and a fix is being implemented.

Webhooks failing to fire, Zapier tasks and other webhook-based notifications affected
  • Resolved
    Resolved

    The webhook events incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been deployed to re-enable webhooks to send, and we are monitoring its effect. We are working to re-send events that were prevented from sending during the downtime, and will update this incident once all possible events have been resent.

  • Investigating
    Investigating

    We are currently investigating an issue that is preventing webhook events from firing to subscribed clients. This, in turn, is preventing Zapier "zaps" from being triggered correctly. Work is underway to identify and remediate this issue. Once the issue is resolved, we will attempt to re-trigger any events that were prevented from firing during this downtime.

Dashboard 503
  • Resolved
    Resolved

    A fix has been implemented on our platform and Dashboard is now operational.

  • Investigating
    Investigating

    We have identified the problem with our Dashboard product and are working on implementing a fix.

Oct 2021 to Dec 2021

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