Hype - Notice history

All systems operational

Hype Web App - Operational

100% - uptime
Mar 2021 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2021
Apr 2021
May 2021

Hype Pages - Operational

100% - uptime
Mar 2021 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2021
Apr 2021
May 2021

Hype Plugin - Operational

100% - uptime
Mar 2021 · 100.0%Apr · 100.0%May · 99.87%

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Mar 2021
Apr 2021
May 2021

Hype WordPress Plugin - Operational

100% - uptime
Mar 2021 · 100.0%Apr · 100.0%May · 99.92%

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Mar 2021
Apr 2021
May 2021

Webhooks/Zapier - Operational

100% - uptime
Mar 2021 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2021
Apr 2021
May 2021

Stripe Integration - Operational

100% - uptime
Mar 2021 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2021
Apr 2021
May 2021

Mailchimp Integration - Operational

100% - uptime
Mar 2021 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2021
Apr 2021
May 2021

Notice history

May 2021

Popups Missing Close Button for Mobile Users
  • Resolved
    Resolved

    The issue has been resolved. The close button is now appearing on popups as expected.

  • Identified
    Identified

    We have identified the issue and are working on a fix now.

  • Investigating
    Investigating

    We are aware of an issue where popups for mobile users are missing the close button. We are currently investigating the cause.

Gadget Performance Issues
  • Resolved
    Resolved

    Performance for Gadget has returned to normal.

  • Update
    Update

    We are continuing to work on a fix for this issue.

  • Identified
    Identified

    We have identified the source of the issue and are working on a fix now.

  • Investigating
    Investigating

    We are aware of an issue impacting users trying to use Gadget and are currently working to address it.

Paywalls Appear for Users with Active Subscriptions
  • Resolved
    Resolved

    Performance for purchased products/subscriptions has returned to normal.

  • Monitoring
    Monitoring

    We have deployed an update for accessing purchased products/subscriptions and are currently monitoring.

  • Identified
    Identified

    We have identified the issue impacting users trying to access purchased products/subscriptions and are currently working to address it.

  • Investigating
    Investigating

    For sites that have paywalls enabled, users that have purchased products/subscriptions that grant access to paywalled content are still encountering the paywall. We are actively investigating this and will post updates as we work towards a fix.

Site Locking for Accounts without Previous Paywall or Registration Wall
  • Resolved
    Resolved

    This issue has been resolved. Accounts that did not have a paywall or registration wall up in Pico 1.0 should no longer have a wall appearing.

  • Update
    Update

    We are continuing to work on a fix for this issue.

  • Identified
    Identified

    We have identified an issue where accounts that previously did not have paywalls or registration walls are locking site content. We are currently working on a fix for this.

Landing Page Performance Issues
  • Resolved
    Resolved

    Performance for Landing Pages has returned to normal.

  • Update
    Update

    We are continueing to monitor our fix to see if the issue has been resolved.

  • Monitoring
    Monitoring

    We have deployed a fix for this issue and are monitoring to see if the issue has been resolved.

  • Investigating
    Investigating

    We are actively investigating a performance issue with our Landing Page product.

Apr 2021

No notices reported this month

Mar 2021

No notices reported this month

Mar 2021 to May 2021

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