Hype - Notice history

This incident has been resolved.

We have identified the issue and are working on a fix.

The issue appears limited to new users on landing pages. We are continuing to investigate.

This incident has been resolved.

We have applied an update to the platform. Performance has returned to normal and we will continue to monitor.

Most instances of slow performance have been resolved. We will continue to monitor.

We are aware of some instances of slow performance, and are working to address these.

We are continuing to monitor performance closely.

We have implemented further improvements to performance and will continue to monitor closely.

Performance has returned to normal in most instances, but we are continuing to monitor, and will post further updates.

Performance is returning to normal, and we are continuing to work to address the issue.

The slow performance for plug-in and landing pages is causing some actions to fail for impacted users intermittently, including the login or payment flows. We are continuing to investigate.

This incident has been resolved.

This incident has been resolved.

We have deployed an update and are seeing performance return to normal. We will continue to monitor.

We are preparing an update to the platform to address the ongoing issues.

We are continuing to work on this issue.

Both on-site plugin and landing performance is impacted. We are still working to identify a solution.

The issues were not fully resolved and we are continuing to investigate.

This issue has been identified and we are deploying a fix.

We have seen performance return to normal levels. We will continue to make improvements for additional stability in the coming days.

We have deployed more updates and performance has continued to improve. We are working on further updates to fully resolve this issue.

We have deployed an update and are seeing improved performance, but are continuing to work on changes to resolve this for all impacted users.

The issue has been identified and we are working on a solution.

We are continuing to investigate this issue and will post more updates as we have more information.

This incident has been resolved.

We have implemented a temporary solution and will be working towards a longer term fix to ensure more stability.

We are still experiencing issues and are continuing to work on a solution.

We have made an update to correct the issue and are seeing performance return to normal. We will continue to monitor but believe the situation is resolved. Users should now be able to use Google login.

The google sign-in issue is impacting both the Publisher Dashboard and on-site plugin for users. We are continuing to investigate the cause.

This issue has been resolved. Any impacted users that refresh the page will see Pico as expected.

We have identified the issue preventing Pico loading as cached data from our location lookup service and have deployed a fix. This is currently in the process of updating impacted users, so as it runs, refreshing the page for any affected users will load Pico as expected. We will post again when it has completed.

We have identified the issue and are working on a fix to address it.

We are continuing to investigate this issue and will follow up with more information.

We have addressed the issue for these localities and have resolved the issue.

This incident has been resolved.

We have released a fix and believe that we have corrected the issue, but will continue to monitor performance.

We are continuing to investigate the issue and will follow up again with more information when it's available.