Hype - Notice history

All systems operational

Hype Web App - Operational

100% - uptime
May 2021 · 100.0%Jun · 100.0%Jul · 100.0%

Previous page

Next page

May 2021
Jun 2021
Jul 2021

Hype Pages - Operational

100% - uptime
May 2021 · 100.0%Jun · 99.97%Jul · 100.0%

Previous page

Next page

May 2021
Jun 2021
Jul 2021

Hype Plugin - Operational

99% - uptime
May 2021 · 99.87%Jun · 100.0%Jul · 96.88%

Previous page

Next page

May 2021
Jun 2021
Jul 2021

Hype WordPress Plugin - Operational

100% - uptime
May 2021 · 99.92%Jun · 99.97%Jul · 100.0%

Previous page

Next page

May 2021
Jun 2021
Jul 2021

Webhooks/Zapier - Operational

100% - uptime
May 2021 · 100.0%Jun · 100.0%Jul · 100.0%

Previous page

Next page

May 2021
Jun 2021
Jul 2021

Stripe Integration - Operational

100% - uptime
May 2021 · 100.0%Jun · 100.0%Jul · 100.0%

Previous page

Next page

May 2021
Jun 2021
Jul 2021

Mailchimp Integration - Operational

100% - uptime
May 2021 · 100.0%Jun · 100.0%Jul · 100.0%

Previous page

Next page

May 2021
Jun 2021
Jul 2021

Notice history

Jul 2021

API is down
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    Identified

    We have identified a problem with our API and are working on implementing a fix.

Popup Issues
  • Resolved
    Resolved

    We have resolved the issue. Images are now appearing as expected on all offers.

  • Identified
    Identified

    We have identified the cause of the issue and are working on deploying a fix. We have already restored some accounts and will be rolling out the fix to others. We'll continue to post updates until this is fixed for all accounts.

  • Update
    Update

    We are continuing to investigate this issue.

  • Investigating
    Investigating

    We are aware of an issue impacting users trying to update header images and are currently working to address it.

Gadget Logout Issues
  • Resolved
    Resolved

    The gadget logout issues have been resolved.

  • Monitoring
    Monitoring

    We have released updates to our platform that improve the stability and user experience of the Pico plugin. We will continue to monitor reported issues around unexpected logouts and update our status page accordingly.

  • Update
    Update

    We have identified additional improvements to this issue and are currently implementing.

  • Update
    Update

    We have deployed a partial fix for this incident. We're continuing to investigate and will post further updates here.

  • Identified
    Identified

    The logout issue has been identified and a fix is currently being implemented.

  • Investigating
    Investigating

    We are aware of logout issues for some of our users, and are currently investigating.

Gadget Performance Issues
  • Resolved
    Resolved

    The issue has been resolved.

  • Identified
    Identified

    We have identified the source of the problem and are working on the solution to fix the issue.

  • Investigating
    Investigating

    We are aware of impacted performance on the plug-in and landing pages for some users and are currently investigating.

Jun 2021

Errors in Pledge Mode Checkout Flows
  • Resolved
    Resolved

    The issue has been resolved. Checkout flows with pledge mode products work as intended.

  • Identified
    Identified

    We have identified the issue and are currently working on a fix.

  • Investigating
    Investigating

    We are currently investigating an issue causing checkout flows for products in pledge mode to fail. We will follow up with more information.

May 2021

Popups Missing Close Button for Mobile Users
  • Resolved
    Resolved

    The issue has been resolved. The close button is now appearing on popups as expected.

  • Identified
    Identified

    We have identified the issue and are working on a fix now.

  • Investigating
    Investigating

    We are aware of an issue where popups for mobile users are missing the close button. We are currently investigating the cause.

Gadget Performance Issues
  • Resolved
    Resolved

    Performance for Gadget has returned to normal.

  • Update
    Update

    We are continuing to work on a fix for this issue.

  • Identified
    Identified

    We have identified the source of the issue and are working on a fix now.

  • Investigating
    Investigating

    We are aware of an issue impacting users trying to use Gadget and are currently working to address it.

Paywalls Appear for Users with Active Subscriptions
  • Resolved
    Resolved

    Performance for purchased products/subscriptions has returned to normal.

  • Monitoring
    Monitoring

    We have deployed an update for accessing purchased products/subscriptions and are currently monitoring.

  • Identified
    Identified

    We have identified the issue impacting users trying to access purchased products/subscriptions and are currently working to address it.

  • Investigating
    Investigating

    For sites that have paywalls enabled, users that have purchased products/subscriptions that grant access to paywalled content are still encountering the paywall. We are actively investigating this and will post updates as we work towards a fix.

Site Locking for Accounts without Previous Paywall or Registration Wall
  • Resolved
    Resolved

    This issue has been resolved. Accounts that did not have a paywall or registration wall up in Pico 1.0 should no longer have a wall appearing.

  • Update
    Update

    We are continuing to work on a fix for this issue.

  • Identified
    Identified

    We have identified an issue where accounts that previously did not have paywalls or registration walls are locking site content. We are currently working on a fix for this.

Landing Page Performance Issues
  • Resolved
    Resolved

    Performance for Landing Pages has returned to normal.

  • Update
    Update

    We are continueing to monitor our fix to see if the issue has been resolved.

  • Monitoring
    Monitoring

    We have deployed a fix for this issue and are monitoring to see if the issue has been resolved.

  • Investigating
    Investigating

    We are actively investigating a performance issue with our Landing Page product.

May 2021 to Jul 2021

Next